Forward a Message or Attachment

NOTE: Forwarding a message and/or attachment can take up to 15 seconds. Please do not logout of the page until you receive a confirmation popup window!

OVERVIEW

My Archive allows you to forward a message (with any associated attachments) from My Archive to anybody you want (even outside your company), as long as you have a valid email address. You can perform this action from both the "Messages" and "Attachments" views of My Archive. 

Here are the steps to follow in order to forward a message:

        1. Locate the message or attachment you want to forward. Refer to the quick search or advanced search pages to efficiently retrieve the message or attachment you are looking for. 
        2. Click on the message or attachment in the upper viewing pane so that it is highlighted, once you have located the desired message or attachment.
        3. Click on Forward at the top right corner of My Archive (next to Recover and Download).
        4. Enter the email address of the recipient(s).
        5. (OPTIONAL) Create a custom subject and/or message.
        6. Click on Forward at the bottom of the popup window to send the email or attachment-related email.
        7. Wait for the confirmation popup window to show up.

Screenshot - Forward a message and/or attachment



Screenshot - Forward popup window



Screenshot - Forward confirmation popup window