Welcome to the Search Admin Help Center!

The archive system allows you to search all data by date range and other search criteria, such as sender, recipient, subject, message text, attachment text or size.

The system has five user permission roles which control access to information. The five roles are discussed below:

Account Administrators

Account Admins can manage system settings, users and collectors.

Search Administrators Plus

Search Administrator Plus can create saved searches and assign individual access to search users. Additionally, they have access to Reports and can set an account-wide Retention Policy.

Search Administrators

Search administrators can create saved searches and assign individual access to search users.

Search Users

Search users are only allowed access to specific saved searches created by a search admin. Most users in the archive system will have this permission level.

End Users

End users can only access and perform searches on their personal message archive that we call My Archive. 

What can you do from here?

The Help Center is designed to provide you with all the information, tips, and examples you could need to be able to master your archiving system. From this page you can:

        * Learn about the dashboard when you login.
        * Learn how to create or edit a new search.
        * Learn how to use search alerts.
        * Learn how to work with your search results
        * Learn how to manage your search views.
        * Learn how to access and work with saved search results.
        * Learn how to create and manage exports.
        * Learn how to manage your settings.

Watch VIDEOS to quickly get started with the Archive Service.

We also encourage you to browse through the topic index on the left side which gathers most of the actions you could want to perform with the archiving system.

Most Recent Releases

   
     Below you will find helpful links directing you to the documentation going along with our latest product release.

Release Notes

Please click here to access the 05.02.2014 release notes.
Please click here to access the 03.21.2014 release notes.
Please click here to access the 02.07.2014 release notes.
Please click here to access the 12.13.2013 release notes.
Please click here to access the 11.29.2013 release notes.
Please click here to access the 10.4.2013 release notes.
Please click here to access the 9.9.2013 release notes.
Please click here to access the 7.26.2013 release notes.

System Administrator & User Guides

   
     Below you will find helpful links to the most up-to-date documentation for administrators.

E-Discovery guide

Please click here to access the most up-to-date administration guide.

Getting started guide

Please click here to access the most up-to-date getting started guide.