Configure Your Microsoft Office 365 Environment

In order to be able to enable journaling with the archiving system you need to have the Enterprise version of Office 365. In order to configure your Office 365 environment for archiving, please follow the guidelines below.

First, you will need to log in the archiving system and follow the steps described below.

Gather your Archives Journal Mailbox Address In the archiving system:

    1. Log in to your archive account. Then, from the dashboard, top right, Click on "Admin".

    2. From the Admin dashboard, click the "COLLECTORS" tab.

    3. Click on "Configure SMTP collector" in the collectors tab.

    4. Copy the SMTP address given to you, highlighted in green. You will use this address when configuring journaling in Microsoft Office 365. SMTP collection will capture, index, and archive emails up to 75MB in size by default.

Once you are done in the archiving system and have the SMTP address, log in to Microsoft Office 365 and follow the steps described below.

In Microsoft Office 365:

    1. Go to the Admin home page and select Exchange.

    2. Select Compliance Management -> Journal Rules; Select the + to add a new rule.

    3. Set the options to set a new rule and save.
Enter the Archive SMTP address gathered from Step 4 of Gather your Archives Journal Mailbox Address

   Once journaling has been enabled, a copy of all newly created message (sent and received) will be sent to your archive account via SMTP.


Journaling Selective Users:

    To journal specific users you will first need to create a new group within Office 365. This group will contain users that you want to specifically journal.

    Once the group is created, navigate back to the journal rule and click the drop down under "*If the message is sent to or received from..." and select "A specific user or group..." Next select the group that you have created and save changes.

Additional Resources:

   We recommend that you refer to Microsoft's Technet Article for more information on journaling, available HERE